Privacy Policy

Status: July 27, 2025

Welcome to the Fertility Clinic website. The following Privacy Policy applies to the use of our website as well as the services offered thereon. This Privacy Policy informs you about the collection of personal data during your visit to this website.

In most cases, our processing of personal data is governed by the provisions of the Swiss Data Protection Act (DPA) and the associated Ordinance (DPO). For certain occasional processing activities, the provisions of the EU General Data Protection Regulation (GDPR) may also apply directly.
Responsibility for the Processing of Personal Data:

MyBabyWish App
Gabriela Cueni
Graduate Psychologist

Scope of Application
Based on Article 13 of the Swiss Federal Constitution, the federal data protection provisions (Data Protection Act, revDSG), and the EU GDPR, every person has the right to protection of their privacy, as well as protection against the misuse of their personal data.
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this Privacy Policy. This Privacy Policy is intended to inform users of this website about the nature, scope, and purpose of the collection and use of personal data by the Fertility Clinic.

In principle, this website can be used without providing any personal data. However, should you choose to provide such data, we process personal data in compliance with the new Federal Act on Data Protection (revDSG) and the European Union’s General Data Protection Regulation (GDPR). We expressly draw your attention to the fact that data transmission over the Internet may, in principle, be subject to security vulnerabilities. Complete protection against access by third parties is not feasible.

What personal data do we collect?

We process personal data (data that directly or indirectly identifies natural persons) that we have received from you or involved third parties within the scope of our business relationship, or that we collect ourselves. This includes, in particular, your name, address, email address, and telephone numbers (landline and/or mobile), as well as—where necessary—your bank account details and VAT information.

Personal data also includes information regarding your use of our website. In this context, we collect information about your visits to our website. This is typically done through the use of log files and cookies. You can find further information regarding log files and cookies below.

For what purpose do we collect personal data?

We use your personal data exclusively to provide the services you have requested.

Communication Options
The Kinderwunsch-Praxis website contains certain details that enable quick electronic contact and direct communication, including a general email address. If you contact us using the communication options provided on our website, your contact details and the content of your message will be used solely for the purpose of processing and responding to your inquiry.

Please note: We cannot guarantee that your data will be transmitted confidentially. Therefore, no confidential data (medical concerns, etc.) should be transmitted via this contact method.

How long will personal data be retained?
We process and store your personal data for as long as is necessary to fulfill our contractual and statutory obligations, or otherwise for the purposes pursued by the processing, and beyond that, in accordance with statutory retention and documentation obligations.
To whom do we disclose personal data?

We do not disclose your personal data to third parties unless you have consented to such disclosure, or unless we are authorized or required to disclose data pursuant to statutory provisions and/or administrative or judicial orders. This may specifically involve providing information for the purposes of criminal prosecution, averting danger, or enforcing intellectual property rights.

What rights do you have regarding your data?

You have the right, at any time and free of charge, to obtain information regarding the origin, recipients, and purpose of your stored personal data. Furthermore, you have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for any further questions regarding data protection, you may contact us at any time at the address provided above. Additionally, you have the right to lodge a complaint with the competent supervisory authority.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

If data processing is carried out on the basis of Art. 6 Para. 1 lit. e or f of the GDPR, you have the right, at any time and on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. You can find the respective legal basis upon which any processing is based in this Privacy Policy. If you object, we will no longer process the personal data in question unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or unless the processing serves the establishment, exercise, or defense of legal claims (Objection pursuant to Art. 21 Para. 1 GDPR).

If your personal data is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is connected with such direct marketing. If you object, your personal data will subsequently no longer be used for the purposes of direct marketing (objection pursuant to Art. 21 Para. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the revised Federal Act on Data Protection (revDSG) or the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability: You have the right to receive data that we process automatically—based on your consent or in fulfillment of a contract—in a commonly used, machine-readable format, and to have such data transmitted to yourself or to a third party. If you request the direct transmission of the data to another controller, this will be carried out only insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content—such as orders or inquiries that you send to us as the site operator—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the padlock symbol in your browser bar.

If SSL or TLS encryption is enabled, the data you transmit to us cannot be intercepted by third parties.

Inquiry via email and telephone

If you contact us via email or telephone, your inquiry—including all resulting personal data (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

If you contact us via email or telephone, your inquiry—including all resulting personal data (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

The data you transmit to us via contact inquiries will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for the data storage ceases to apply (e.g., after your inquiry has been fully processed). Mandatory statutory provisions—in particular statutory retention periods—remain unaffected.

Cookies

These websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offering more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser during your next visit.

You can configure your browser to notify you when cookies are being set, to allow cookies only on a case-by-case basis, to refuse the acceptance of cookies in specific instances or generally, and to enable the automatic deletion of cookies when the browser is closed. Disabling cookies may limit the functionality of this website.

Server Log Files (Access Data)
This website is hosted by Hostpoint AG, Neue Jonastrasse 60, 8640 Rapperswil-Jona, Switzerland. In close cooperation with our hosting provider, we strive to protect our databases to the best of our ability against unauthorized access, loss, misuse, or alteration. When accessing our website, the following data is stored in log files: IP address, date, time, browser request, and general information transmitted regarding the operating system and/or browser. This usage data forms the basis for anonymous statistical analyses, enabling us to identify trends and subsequently improve our services accordingly.
Third-Party Services

We utilize services provided by specialized third parties to ensure that our operations and activities remain sustainable, user-friendly, secure, and reliable. Through such services, we are able to—among other things—embed functions and content into our website. In the course of such embedding, the services utilized collect the Internet Protocol (IP) addresses of users—at least temporarily—for technically compelling reasons.

For necessary security-related, statistical, and technical purposes, third parties whose services we utilize may process data—aggregated, anonymized, or pseudonymized—in connection with our activities and operations. This includes, for example, performance or usage data required to provide the respective service.

Spam protection (distinguishing between desired comments from humans and unwanted comments from bots, as well as spam); Provider: Google; Google reCAPTCHA-specific information: “What is reCAPTCHA?”

We utilize an interface to Google’s geo-specific data to visualize location-based information. In this process, Google records and uses data regarding the usage of the map function. Information regarding Google’s data usage can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de

Google Fonts

These webpages utilize external fonts, specifically Google Fonts. Google Fonts is a service provided by Google. These web fonts are integrated via a server request—typically to a Google server located in the USA. This process transmits to the server information regarding which of our webpages you have visited. Additionally, Google stores the IP address of the browser on the visitor’s device. For further information, please refer to Google’s Privacy Policy, which can be accessed here: https://policies.google.com/privacy

Newsletter

If you wish to subscribe to the newsletter offered on this website, we require your email address, as well as information that allows us to verify that you are the owner of the provided email address and consent to receiving the newsletter. No further data is collected, or is collected only on a voluntary basis. We use this data exclusively for the purpose of sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter subscription form is carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You may revoke the consent you have granted for the storage of your data and email address, as well as for their use in sending the newsletter, at any time—for instance, via the “Unsubscribe” link within the newsletter. The lawfulness of any data processing operations already carried out remains unaffected by such revocation.

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe and will be deleted following the cancellation of your subscription. Data stored by us for other purposes remains unaffected by this.

Social Media Plug-Ins

Our website also uses so-called social plugins (“plugins”) provided by Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo—for example, in the form of an “Instagram camera.”

When you visit a page on our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The content of the plugin is transmitted directly from Instagram to your browser and embedded into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted directly from your browser to an Instagram server in the USA and stored there.

If you are logged into Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins—for example, by clicking the “Instagram” button—this information is also transmitted directly to an Instagram server and stored there.

The information will also be published on your Instagram account and displayed to your contacts there.

If you do not want Instagram to directly associate the data collected via our website with your Instagram account, you must log out of Instagram before visiting our website.

You can find further information on this in Instagram’s Privacy Policy (https://help.instagram.com/155833707900388).

Links to Other Websites

This website may contain links to websites of other providers. Our fertility clinic has no influence over these websites—including their content, offerings, or availability—or the privacy policies and regulations applicable there. It therefore disclaims all liability.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy to ensure it always complies with current legal requirements or to reflect changes to our services—for example, upon the introduction of new services. The updated Privacy Policy will apply to your subsequent visits.